FAQ

Montreal and Toronto Direct:
Group Emarkment: Sunday January 11, 2026
Group Disembarkment: Sunday, January 18, 202
6

Should you have any questions please email jepp@fh-incentives.ca

Once you are a member dealer you will be eligible to participate in a spectacular sunny tropical trip! Your purchases work toward a getaway to a tropical destination.

It's easy! Simply go to www.myaquapoints.ca to register or contact your sales representative from any of the participating manufacturers for assistance. 

A dealer must earn a minimum number of AquaPoints™ to qualify and register for a trip for one (1) person. The point requirement is set each year based on the destination and time of travel. The number of points required for 2026 are 4,880 points per person/double occupancy from Toronto or Montreal (9,760 per couple). If you do not have enough points, you can purchase additional points at $1.00 each. Points are not transferrable and cannot be sold between participating members or to a third party. Please see pricing page for single cabin rates. This is a family friendly cruise accepting people of all ages.

Please click here for a link to review how AquaPoints™ are calculated on your purchases. This chart is also listed where you check your earned points online at www.myaquapoints.ca.

Best of all, you don't have to worry about keeping track of your points - we'll do that for you!  Knowing your point balance means knowing you are close to reaching the AquaPoints™ trip.  You can check your earned points online at www.myaquapoints.ca to know exactly where you stand.

The trip is non-refundable once you have registered. If you have to cancel and you've purchased cancellation insurance, your insurance company can determine if a claim will be paid to you based on the reason for cancellation.  

The AquaPoints™ trip must be accepted as offered, has no cash value and is valid only for the dates and location specified.

Only owners or employees (accompanied) of the participating dealers may travel on the trip. Participation is conditional to the member's account being current and in good standing as of November 30 of each year with the manufacturer or distributor.

The use of AquaPoints™ against an incentive trip is considered a non-cash taxable benefit to trip participants. As per Canadian tax law, it is the retailer's responsibility to determine if they have allocated a non-cash benefit to trip participants and to determine the amount to report on the participants' income tax returns for the year in question. We suggest you consult with your own financial and tax advisor to determine the best course of action for yourself. Note that it is the responsibility of each participant to ensure that any non-cash benefit received is being declared according to the current Canadian tax laws. 

The AquaPoints™ trip is designed to build relationships and grow business. Representatives from Hayward, Latham and SaniMarc will be in attendance.

Should you need to contact someone to discuss arrangements or details for the AquaPoints™ Trip please contact: 

Jessica Epp, Fraser & Hoyt Incentives 
jepp@fh-incentives.ca