Extensions in or from San Juan, Puerto Rico may be possible and are subject to availability and the terms and conditions set through the airline carrier. Extension requests must be submitted at the time you are completing the registration form and can be paid with AquaPoints™. 

An automatic deviation fee per person will be applied to all personal extension arrangements; this fee is in addition to any extra costs for arrangements. You will be responsible for any additional charges for airfare, accommodation and any unforeseen costs related to changing your travel arrangements. 

It is your responsibility to ensure you have the appropriate documentation to enter Puerto Rico, any Ports of Call, and to return to Canada. If you do not have the proper identification necessary or if you are refused entry for any reason, AquaPoints™ cannot be held responsible. 

Passports are mandatory for entry to Puerto Rico. Due to entry requirements for international ports, you must ensure that your passport it is valid for at least six full months after the cruise. Additionally, the passport should have a minimum of two blank pages available for visa and entry stamps.

Canadian citizens who wish to apply for a passport can visit the following site for Canadian passport information.

Canadian Landed Immigrants will require a Permanent Resident Card to return to Canada on a commercial aircraft. For further information or an application, please contact 1-888-242-2100 or www.cic.gc.ca.

In January, destinations across the Caribbean—including San Juan, Castries, Basseterre, St. John’s, Tortola, and Charlotte Amalie—share a consistently warm and pleasant climate, with average daytime highs around 82–84°F (28–29°C) and nighttime lows near 72–74°F (22–23°C). Rainfall is generally light and brief, as the month falls within the region’s dry season, though occasional short showers may occur. Humidity tends to be high but is made comfortable by steady trade winds and coastal breezes, making this an ideal time for travel and outdoor activities.

Please note the sea temperature at all Ports of Call will be around 79°F (26°C).

• 7 nights accommodations at Royal Caribbean's Brilliance of the Seas
• Return airfare from Toronto or Montreal
• Group return airport transfers in Puerto Rico
• Surf and Stream Internet Package (1 device per person)
• Deluxe Beverage Package
• Pre-paid cruise gratuities

• Personal shopping or items of a personal nature (laundry, shore excursions, and food and beverage not included in cruise offering)

• Connector fares with Air Canada Vacations (if required), can be paid with AquaPoints™

• Pre/Post hotels in Canada (if required by flight schedule), can be paid with AquaPoints™

• Any travel outside of program dates

• Activities and shore excursions
• Taxis to/from the airport
• Parking costs at the airport
• Extension arrangements. Can be paid in advance with AquaPoints™
• Travel insurance of any kind, including medical and baggage
• Incidental expenses / personal gratuities
• Medical services
• Salon / Spa services
• Calls to Canada
• Gratuities outside of the mandatory cruise ship
• Anything not specifically listed as an inclusion

In addition to the Royal Caribbean cuise app, an AquaPoints trip app will be provided for the AquaPoints cruise trip. It is mandatory for all attendees to download and use the app throughout the week, as it will be the primary source for accessing details and updates.

All of the Ports of Call including San Juan (Puerto Rico), Castries (St. Lucia), Basseterre (St. Kitts & Nevis), St. John’s (Antigua), Tortola (British Virgin Islands), and Charlotte Amalie (St. Thomas)—are in the Atlantic Standard Time (AST) zone (UTC -4 hours).

The Brilliance of the Seas ship has North American (Type A/B) outlets, so no adapter is needed onboard. However, you’ll need adapters for European (Type C) and UK-style (Type G) plugs when off the ship if required.

• No adapter needed in Puerto Rico, St. Thomas, or Tortola.
• Adapter required (and possibly a voltage converter if your device isn’t dual voltage) in St. Lucia, St. Kitts & Nevis, and Antigua.

Onboard the Brilliance of the Seas:

• The currency onboard is USD (U.S. Dollar). All transactions, including purchases, gratuities, and onboard expenses, are billed in USD.

In the Ports:

• San Juan, Puerto Rico: The currency is USD
• St. Lucia: The currency is the Eastern Caribbean Dollar (XCD), though USD is widely accepted
• St. Kitts & Nevis: The currency is the Eastern Caribbean Dollar (XCD), but USD is also commonly accepted
• Antigua: The currency is the Eastern Caribbean Dollar (XCD), though USD is widely accepted
• Tortola, British Virgin Islands: The currency is USD
• St. Thomas, U.S. Virgin Islands: The currency is USD

You’ll use USD onboard and in Puerto Rico, Tortola, and St. Thomas. In St. Lucia, St. Kitts & Nevis, and Antigua, USD is often accepted, but the local currency is the Eastern Caribbean Dollar (XCD).

*It is recommended to exchange money at your local bank before you depart, as you'll typically get the best exchange rate.

Gratuities onboard the cruise ship have been pre-paid. However, if you wish to leave a tip for service staff, it is always greatly appreciated. Gratuities outside of the cruise ship are at your own expense.

The Brilliance of the Seas cruise ship will maintain an incidental account to cover your personal expenses such as shop purchases, spa or salon services etc., which are not included in the program. Please make sure you settle this account prior to checking out. Major credit cards and cash are accepted forms of payment and a credit card imprint will be collected at check-in. Personal cheques will not be accepted.

Insurance is not provided as part of the AquaPoints™ trip but will be available for purchase if required. A minimum coverage of 'emergency medical out of country' insurance is required for all participants. 

We highly recommend purchasing full trip interruption and cancellation insurance. Situations such as weather delays or cancellations will not be covered by the airline, including if you cannot fly to the port or home on your departure day from the cruise. Your insurance details will be collected as part of your registration.

Please note that AquaPoints™ does not carry group travel insurance of any kind so participants are responsible for any/all insurance coverage.

The AquaPoints™ trip in non-refundable. If you must cancel at any time please contact Allison Gillis at 902-471-9111. The AquaPoints™ trip must be accepted as offered, has no cash value and is valid only for the dates and location specified.

Should you need to contact someone to discuss arrangements or details for the AquaPoints™ trip please contact: 

Jessica Epp, Fraser & Hoyt Incentives 
jepp@fh-incentives.ca